Introduction
These episodes represent our clearest explanations, strongest insights, and most future-forward discussions on AI shoppers, agentic discovery, identity, wallets, data quality, and the evolving retail landscape:
- Ronnie Chatterji: How people actually use ChatGPT (and what early agentic behavior looks like)
- Caila Schwartz: Salesforce’s holiday data: agentic discovery, loyalty shifts, and “discount chicken”
- Kiri Masters: how retail media really works (onsite, offsite, loyalty, and trade) and why agentic shopping could reshape retail media networks.
- Andrea Leigh: AI shopping and why the traditional funnel no longer applies
- Alex Rampell: Identity, wallets, and why agents will transform checkout
Latest Episodes
Saurabh Vijayvergia & Bryan McCarthy from Deloitte on Trust, Catalogs, and the Real Agentic Commerce Stack
There’s a fundamental difference between adding AI to today’s ecommerce workflows and re-architecting commerce for an agent-driven world.In this episode, we start with...
Sensor Tower SVP Ian Simpson breaks down Holiday ’25 funnel data, conversion lift, and what brands should do next.
In this episode, Scot digs into a question he keeps getting from readers and listeners: What’s actually going on inside Amazon’s Rufus, and what should brands do about...
Ken Moore, Mastercard Chief Innovation Officer, on the Blueprint for Agentic Commerce: Trust, Tokens & “Know Your Agent”
In this episode of Retailgentic, Scot and Ken map out how Mastercard saw agentic commerce coming early, and what they built in 2025 to prepare the ecosystem, especiall...
Maia Josebachvili on Stripe’s Agentic Commerce Playbook
Consumer behavior is already shifting, people are asking LLMs what to buy, building shopping lists in chat, and moving through commerce in new ways. In this episode of...
Jason Goldberg's Full NRF Keynote on Agentic Commerce: "Commerce Disrupted: Rise of the AI Native consumer"
This week on the retailgentic podcast, we have an experiment for you. NRF concluded Tuesday Jan 13th and Scot's good friend and podcast partner over at the Jason and S...